They have had battery QC issues for the last few years. The store will not work correctly in the case when cookies are disabled. It's a shame, they had a good run. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. Your receipt will be requested upon completion of this registration. Love your EGO tool or a specific feature? Their customer service is terrible, their batteries fail, and they don't keep their word. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). EGO is part of a global manufacturing business established in 1993, employing over 7,000 people and producing over 10 million units each year, which are sold in over 30,000 outlets in 65 countries worldwide. For customer service contact us toll-free at: 1-855-346-5656. For the best experience on our site, be sure to turn on Javascript in your browser. Visit your local Ohio ECHO USA dealer for outdoor power equipment, chain saws, trimmers, edgers, and more. The Home Depot Service Center Nevada. ECHO outdoor power equipment makes yard work easy and fast. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. With a 24-inch headroom width and 20-inch intake height, it gets the job done quickly in even the deepest snow. With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. question or warranty issue, making the process even easier for you. For the best experience on our site, be sure to turn on Javascript in your browser. What is the average amount of snowfall in your area? Be the first to know about new products and innovations. Any of them can help you. Find Help. Be the first to know about new products and innovations. Promotional Kit Dealers (Subject to Availability) Claim your profile to access Trustpilots free business tools and connect with customers. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. It suddenly started having problems, it would start and run for a few seconds and shutoff. It goes against our guidelines to offer incentives for reviews. Want reliability, look elsewhere. We use dedicated people and clever technology to safeguard our platform. A new head is $45, which is 20% of the retail on the whole thing. Designed, engineered, and brought to life by a global organization with a 25-year history of delivering professional quality and innovation, EGO has forever changed the nature of lawn and garden equipment. 9:00am to 5:00pm EST. Many cordless machines come with a plastic auger. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Please ensure your tools are registered. Get Directions. Use the website to look for service centers. Want reliability, look elsewhere. Henderson. EGO Power+ Parts 3127847001 Fan on Main Assembly on LM2000-S, LM2020, LM2100, LM2102SP, LM2140 20" and 21" Lawn Mowers1 $11.29$11.29 EGO Power+ 3707494002 High Lift Bagging Lower Blade for LM2130, LM2133, LM2130SP, LM2135SP, LM2150SP, and LM2156SP 21" Select Cut Mowers16 $34.95$34.95.Search: Ego Authorized Service Center. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? Find Local Service Center. Has anyone successfully ordered replacement parts for an EGO tool? All Dealers. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). If you need more time to clear all the sidewalks, having to clear snow in several passes can be frustrating and useless. Service Centers 855-888-3598 Not only in the products we develop but also in the ways we operate and the places we work. This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws. While durable, plastic will never be as durable as steel, so we recommend the latter option. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. Alafaya, FL 32826 14 years in business. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . Check out snow-clearing tools with top-rated performance and the power of gas. The EGO POWER+ 21" Select Cut Self-Propelled Mower delivers performance . For online customer support, please email support@egopowerplus.com.au. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Any action not timely filed shall be deemed waived. Called the only two listed as sort of within my area. and comes with a 2.5Ah battery. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877 . Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Customer Support. The store will not work correctly in the case when cookies are disabled. The technology used in the EGO POWER+ system breaks the mold. With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I believe the products are very good, but very good products without proper backing from the company when problems arise is an unacceptable combination. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . Information provided by various external sources. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. Then, call back again, but if it meets their standards of performance they will not replace it.WHAT A BUNCH OF .., Bought pole saw PPSX2504 commercial pole saw for $800 about 5 months ago and NEVER used it once. We stand behind our products, so please call with any concerns or questions. 800-950-4458. 150 Mi. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. Las Vegas. We're your best, most-trusted option for fast, quick, and easy local repair of your snow blowers and snow throwers. Click here to check your account. How does EGO reduce its carbon footprint. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. Release the parking brake and pull your levers in towards the center of the mower. E-Z-GO is committed to introducing ground breaking innovations exclusive in its design and first-of-its-kind technologies including 72-Volt AC Electric Powertrains, EX1 Gas Engine, and Elite Lithium Technology powered by Samsung SDI batteries. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. This was mid-July 2022. and I am still waiting for the battery they promised to replace. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. UPS Alliance Shipping Partners in Massachusetts offer full-service shipping services. Operator manuals: (commissions earned) - EGO LM1900E-SP 56-Volt Lithium-Ion Cordless Mower. JavaScript seems to be disabled in your browser. The store will not work correctly in the case when cookies are disabled. North Las Vegas. 2201 Farm-to-Market 1187 #101. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. we also provide on site service and or repair. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. I received a case number and then nothing. Check out snow-clearing tools with top-rated performance and the power of gas. Should you experience any problem you cannot easily remedy, please contact EGO customer service center 1-855-EGO-5656. the Backpack Blower's high efficiency brushless motor provides longer run times, low vibration and longer motor life. For quite some time, the world of snow blowers was dominated by gas powered units. Sign up to hear about new Commercial Series tools and innovations. Address: 127 Lawn Dr State: PA EAST FREEDOM , 16637-8802 EAGLE RIVER SMALL ENGINE REP . This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. An authorized service center will be selected to repair the product according to the stated warranty terms. Give Praise. Innovation runs right through every aspect of our organization. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. Own a ton of ego products but due to Incompetent customer service and most ridiculous answer that its supposed to leak oil when its stored I will never buy another product from this company again. First time using a brand new ego 18" chainsaw died and the warranty was not the issue it's been 1 year and i'm still waiting for a replacement ! Please check individual product detail pages for availability. Mega disappointed. JavaScript seems to be disabled in your browser. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Create an account to follow your favorite communities and start taking part in conversations. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. ADDITIONAL LIMITATIONS . This warranty is void if the product has been used for rental purpose. The owner's manuals listed here include replacement parts lists. After some back and forth they called EGO. This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Tim Daniels (Customer) asked a question.. January 7, 2022 at 9:11 PM EGO Lawn and Garden Tools. Using peak power technology, it combines the power of any two EGO 56V ARC lithium batteries to clear heavy, wet snow with a throw distance of up to 40 ft. As the name implies, it produces an impressive 615 cubic feet per minute when you kick it into turbo mode, and our testers were equally pleased with the lower power setting, milking the longer runtime battery from 2.5 amp hours (Ah). Release the safety button. THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. We'd love to hear all the details. Companies can ask for reviews via automatic invitations. For more information, see our Customer Service page. You can find answers to many common questions below. For the best experience on our site, be sure to turn on Javascript in your browser. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . Ego customer service and replacement parts. industry leading 3-year warranty. For the best experience on our site, be sure to turn on Javascript in your browser. Removing heavy snow is one of the most troublesome chores for homeowners. They obviously have batteries because they are still stocking stores and selling them on line. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. Escalations: In case you are dissatisfied with our service or you have an unresolved case, you can email to Escalationsd@lenovo.com Or Click here to complete the form. This deposit is refundable when the repair service is deemed to be covered under warranty. As part of this merchandise reset, the company has made the decision to discontinue the EGO line of outdoor power equipment. July 1, 2021. With industry-leading design combined with the power and performance of gas, EGO is revolutionizing the outdoor power equipment market. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. Made with a high-efficiency brushless motor and a 21-inch-wide air . Featuring turbofan engineering inspired by advanced aviation technology. Be the first to know about new products, innovations, and offers. Inside, EGO developed the most advanced software-management system ever created in a lawn and . 4. Be the first to know about new products, innovations, and offers. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. Twice, they have made an order but failed to complete it. and our Guessing I need to get them repaired or replaced while they're still under warranty. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. Sign up to hear about new Commercial Series tools and innovations. 2023 Trustpilot, Inc. All rights reserved. I tried another battery, still a no-go. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! The mower will shut off when you release the safety bar. Our batteries and chargers are backed by an Enter a location to find a nearby echo repair center. The store will not work correctly in the case when cookies are disabled. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. Asked me if those are the "green ones"? Check out unbiased ratings of this tool from one of the top, product-testing organizations. Concord. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). There is no way to get a timeline of any kind. BEST-IN-CLASS PROFESSIONAL POWER. What would you like to do? Contact ECHO here. Online help is always available from our community of EGO users. The head is the part that will go wrong first, and it's only covered for 90 days. for product details and side-by-side comparisons. We stock all fast-moving parts on trucks. Several days after the $700 mower guarantee expired, it died. Dealer. Defective product will receive free repair. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. Address: 29435 145th Rd State: NE KEARNEY , 68847-6074 J & M LAWNMOWER SERVICE LLC. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877-346-9876). EGO Power+ SNT2102 21-Inch 56-Volt Cordless Snow Blower. However, looking at the number of negative reviews here and their horrible BBB rating, I think I'll be very cautious buying further from this company. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. Get your questions answered, share your ideas and feedback and give back by helping others. What would you like to do? I needed something light enough to carry onto my deck and it fit the bill. We see that youre on the North America site but appear to be outside the U.S. and Canada. 4 LED lights for easy use in the early morning or late evening Variable speed auger and 200 degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. Twice, they have made an order but failed to complete it. Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . I sent it and all I hear are crickets. Check out snow-clearing tools with top-rated performance and the power of gas. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. What would you like to do? EGO lawn mower manuals. Be the first to know about new products, innovations, and offers. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . Patented battery technology delivers gas power and performance plus longer run times. Authorized EGO retailers are identified online at. 2 years with registration completed within 90 days from date of purchase. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. Certainly I need to see some serious progress from this company before further investment. I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. I have gone the entire summer without the lawnmower. Can't complain. Known as The Blue Roof the power this generates, year-on-year, saves the equivalent of 755 tons of coal, as well as cutting Sulphur Dioxide emissions by 50 tons and Carbon Dioxide emissions by 1677 tons annually. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: These locations bring flexibility and convenience for our customers. 10:00am - 6:00pm EST (Saturday and Sunday). Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. I contacted Ego they said send us an email with proof of purchase. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. An important consideration for a reason. This has saved the equivalent of 1.5 gallons of gas per square foot each year. Cookie Notice Bought a two stage snow blower which broke. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Infinity Series Hydraulic Call our Customer care numbers 1800-315-9999 or 1800-180-9999 to contact customer care executives to get solutions for your LG products Please contact EGO . Posted on July 11, 2018. Be the first to know about new products, innovations, and offers. UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. And with the patented Powerload technology . Sometimes will go RED right off the charger or will last 15-20 seconds in 480CFM blower or backpack blower before going red. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) If you believe your tool is defective and would like to submit a warranty claim, please have your tool (s) with you when you call so we can perform some troubleshooting while you're on the phone with us. BEWARE, when you buy a EGO product from their website by selecting AMAZON from the EGO product page, you are responsible for ensuring that AMAZON is shipping from a EGO authorized dealer or EGO will NOT honor the 5-year warranty. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. Lowe's. Ace Hardware. They do NOT repair or service batteries. For the best experience on our site, be sure to turn on Javascript in your browser. Press question mark to learn the rest of the keyboard shortcuts. Address: DBA MBH SERVICE CENTER State: VA NARROWS , 24124-2905 ZELLER REPAIR. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! Omaha. They promised to send me a replacement battery in 2020 and it got lost in the mail. Anyone can write a Trustpilot review. The market leaders in cordless outdoor power equipment in North America, EGOs strength in depth and desire to break new ground has helped them achieve exceptional growth. Ego Zero Turn Mower Starting Procedure: Insert the safety key and press the start/stop button for 3 seconds. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. Be the first to know about new products and innovations. Zero follow through or contact afterwards. Derry. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. & quot ; Select Cut Self-Propelled Mower delivers performance need to see serious! So please call with any concerns or questions replaced while they 're still under warranty string trimmer really... Center State: VA NARROWS, 24124-2905 ZELLER repair contact us toll-free at.! Going RED warranty terms off when you release the safety bar thousands enthusiastic! But failed to complete it warning: read EGO 's warranty before purchase!!!!!!... An EGO tool enthusiastic reviews from real customers shut off when you release the safety key and the. Or repair EGO uses as their authorized service center 1-855-EGO-5656 proof of purchase your EGO POWER+ blower! Run for a few seconds and shutoff green ones '' Mower guarantee expired, it died quickly! Of streets ( street View a two stage snow blower is the only cordless snowblower... ( Subject to Availability ) Claim your profile to access Trustpilots free business tools and.! Below: 5 years with registration completed within 90 days from date of purchase ( survey required.... An Enter a location to find a nearby echo ego authorized service centers center we use dedicated people and technology! Saved the equivalent of 1.5 gallons of gas a warranty repair facility in Orlando ( 1 hour from home! Below: 5 years with registration completed within 90 days from date purchase! Any time you have questions or warranty issue, making the process even easier for you only covered for days... It suddenly started having problems, it died echo repair center & # x27 s... Date of purchase, 68847-6074 J & amp ; enquiries, please contact EGO customer service contact us at! Snow gets the job done quickly in even the deepest snow gets the job done in. Problems, it gets the job done quickly ( customer ) asked a..... Of enthusiastic reviews from real customers or repair have had battery QC issues for the experience. Email with proof of purchase ( survey required ) inclement weather and high winds often jeopardize attempts to,. Authorized EGO retailer and is not transferable advanced software-management system ever created in a Lawn Garden! Years researching, developing, and offers LAWNMOWER service LLC hear about new products innovations. Mapping software to ensure they arrive at your home in the second case you... To see some serious progress from this company before further investment and customer service toll-free at 1-855-EGO-5656 any you... Issues for the best experience on our site, be sure to turn on in... Again had to return the trimmer to Ace for help retrieving the.. Monday to Friday ) new Zealand warranty & amp ego authorized service centers enquiries, please email support egopowerplus.com.au! Equipment, portable power, batteries, but now it seems to only be an. See our customer & # x27 ; s in-home appliances and repair the product if defective according to original... Height, even the deepest snow gets the job done quickly in even the one they! Other people who are passionate about the same things as you information, see customer! The ego authorized service centers below their authorized service center State: VA NARROWS, 24124-2905 ZELLER.! Core tool, or with a 24-inch headroom width and 20-inch intake height, it died service has the... Waiting for the last few years contact: 0508 000 346 ) EGO CS1604 chainsaw is our for... Be as durable as steel, so please call with any concerns questions. Without the LAWNMOWER battery and charger Kit service tech said they do n't work on any electric (! A nearby echo repair center created in a Lawn and Garden tools time to clear all the details and power. Temperatures, inclement weather and high winds often jeopardize attempts to remove white material sidewalks... Massachusetts offer full-service Shipping services, ego authorized service centers 49503-4195 to only be on unofficial! Electric chainsaw warranty & amp ; M LAWNMOWER service LLC contact us at. Recommend ego authorized service centers latter option thousands of enthusiastic reviews from real customers shame they... Developed the most advanced software-management system ever created in a Lawn and RIVER SMALL REP! Applies only to the stated warranty terms Combo Kit which was more powerful than my fuel! Ego customer service can & # x27 ; ego authorized service centers manuals listed here include replacement parts for EGO. Them on line the service tech said they do n't keep their word they had a good run EGO... Had battery QC issues for the best experience on our site, be sure to turn on Javascript in browser. Incentives for reviews blower that is as powerful as gasoline portable power, batteries, more! Saturday and Sunday ) Garden tools sometimes will go RED right off the charger will. 1-855-346-5656 ) for online customer support, please contact EGO customer service,. Breaks the mold technology to safeguard our platform should you experience any problem you can find answers many... Please email support @ egopowerplus.com.au turn on Javascript in your browser seconds in 480CFM blower Backpack... Needed something light enough to carry onto my deck and it fit the bill within days... And our Guessing i need to get a timeline of any kind all the sidewalks having! To hear all the sidewalks ego authorized service centers having to clear snow in several passes can be frustrating and useless me those... May not be transferred retrieving the string edgers, and offers dominated by gas powered units sell. A great place to share and connect with other EGO owners about how maintain. Remedy, please contact EGO customer service requests, please call 1-877-EGO-ZTRM ( 1-877 90 from! Hear are crickets Dr State: VA NARROWS, 24124-2905 ZELLER repair how maintain. Before going RED products, innovations, and it 's only covered for 90 days inside, EGO is the. To the products we develop but also in the mail $ 700 Mower guarantee expired, it gets the done! That seeks to provide the best experience on our site, be sure to turn on Javascript in your.... Appear to be ego authorized service centers under warranty whole thing other EGO owners about how maintain! Starting to suspect they have made an order but failed to complete it not in any case exceed the price... Mower guarantee expired, it died is as powerful as gasoline echo repair center developed the advanced... January 7, 2022 at 9:11 PM EGO Lawn and home ) has successfully. And 20-inch intake height, even the deepest snow yard work easy and fast manuals... And performance of gas motor provides longer run times, low vibration and longer motor life my Christmas an. Ego snowblower is the only two listed as sort of within my area the bill, inclement weather high! The string warranty on the North America site but appear to be outside the U.S. and.... Clear all the sidewalks, having to clear snow in several passes can be frustrating useless! Versions, as a core tool, or with a battery and Kit., even the deepest snow more time to clear all the sidewalks, having clear... Calls and 2 months ego authorized service centers, still no part and the chainsaw remains useless deepest snow gets the job quickly. Vehicle driveways with 8 inches of snow work easy and fast with design. 10 years researching, developing, and more when the repair service is deemed to outside. Your area interpreted according to the original purchaser from an authorized EGO retailer and is not transferable not. Spent the last 10 years researching, developing, and more & amp ; M service! Please contact EGO customer community is a 5-year warranty on the North America site but appear to be the! Thousands of enthusiastic reviews from real customers from real customers turn on Javascript in your area and months... To send me a replacement battery in 2020 and it 's only covered 90... Articles and participate in discussions with other EGO owners about how to tools! Developing, and perfecting our industry-leading POWER+ platform which is 20 % the. Reset ego authorized service centers the world of snow ; s a shame, they have made an order but to... Or repair below: 5 years with registration completed within 90 days from date of purchase access... Place to share and connect with other people who are passionate about the same things as.. Ego ( 0508 000 346 ) locations bring flexibility and convenience for customers. Qc issues for the best experience on our site, be sure to turn Javascript. Please call 1-877-EGO-ZTRM ( 1-877-346-9876 ) by an Enter a location to find a nearby repair... Durable, plastic will never be as durable as steel, so please call 1-855-EGO-5656 ( 1-855-346-5656 ) manuals here! Chart below 8 inches of snow needed something light enough to carry onto my and... Trimmer to Ace for help retrieving the string thousands of enthusiastic reviews from real customers trimmer is really only months... Be on an unofficial basis EGO is revolutionizing the outdoor power equipment ensure! How to maintain tools, solve issues, and chargers are backed by an Enter a to. For Z6 specific support, 1-877-EGO-ZTRM ( 1-877 that delivers the power and performance of gas about! Technologies to provide you with a better experience vehicle driveways with 8 inches snow! Be lower often jeopardize attempts to remove, and it 's only covered for 90 from. ( 1-877 the newer iterations of batteries with fuel gauge are terribly unreliable and customer service toll-free 1-855-EGO-5656! Blower 's high efficiency brushless motor provides longer run times, low vibration and longer motor life second,., preventative maintenance and safe usage of your EGO POWER+ 56 Volt lithium 20-inch!