Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. It occurs when the washing machine fails to drain water within the time allowed. Connect each electrical connector to its corresponding terminal on the new control board assembly. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. Put your washing machines rear panel back on and apply the nuts to secure it. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. (Same as Error 17 or E17 error). The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. It is connected to a waste water discharge system. The final stage is spinning for 15 seconds. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. After 16 seconds, the drain pump starts working. The latest Air Purifiers designed for a healthier home environment. 12.13 - The integrity of the connections between the data transfer modules is violated. This work qualifies as very complex, it requires maximum concentration and attention. If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has detected a problem with a specific part. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Disconnect the hoses from the soap dispenser assembly. An example of data being processed may be a unique identifier stored in a cookie. The E02 error code in the Candy washing machine means water inlet error. ORDER ONLINE NOW Make sure the drain hose isnt bent, kinked or trapped. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. Check wire connection between the NTC and main PCB. After about 5 seconds, release the FIRST Option Button with LED to the left. 2 - Water does not flow into the tank: insufficient head or head velocity. The machine has earned! To do this, turn the program selection knob to the "Off" position. Step 1. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Even the masters involved in the repair of washers are reluctant to take it. Replace the water pressure switch in case of any damage. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Use correct and suitable detergents as excessive suds might block the drain. Looking for your manual? Use of site materials is possible only if an active link is installed on our site. Test it for continuity by using a multimeter. It can have hair, wool thread. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. The most common reason is that it is simply jammed. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Washing machine does not drain The drum does not turn The appliance makes an . It occurs when the drainage procedure is happening for too long. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Arrange an engineer visit online (London only). There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Connect each electrical connector to its corresponding terminal on the new heater assembly. 18. Check motor brushes for wear and tear. (London Only - Coverage Area) Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. ty . In other cases, the motor will not spin at all. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Clean the pump and the filter. Check wire connection between the NTC sensor and the main PCB. Put them back into the ports once youve cleaned them properly. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. The water inlet valve will be mounted at the corner of your washing machines cabinet. It indicates pumping problems. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Snowflake image. And so every time. Secure the connection by sliding the retaining clamps in place. The user interface board and the main PCB. Step 3. Most likely a toothpick or bone from a bra. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. 3. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Step 7. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Check the wiring harness between the door lock and control board. Make sure the water inlet valve Filter screen is clean. This inscription indicates that the previous program has not been completed. Check the power cord voltage and frequency. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. Slide the new heater into the housing under the tub and apply the bolt to secure it. Children's socks, wound on a heating element, sabotaged the process. The machine has earned! You might also want to check that the water supply is working. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. During the automatic diagnostics, a number of operations are performed. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. Move the program knob in OFF, then turn it to the second position on the right. ff rq jl qz ji ct eb. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. The encoding and its meaning in this case corresponds to the following description. Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. This key is on the left. Check tacho connections for fault and replace them. Use a pair of pliers to press the clamps on the hoses and slide them out of place. Get The App From Play Store! E2 - Indicates a water filling issue. Note! A kink or twist in the drain hose may prevent the water from flowing through the hose. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. then squeeze the filter from the back. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. Sometimes, it helps to reset the washing machine. To learn how to do this, read this article. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Like all appliances, washing machines can sometimes experience issues and display error codes. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Malfunction of tachogenerator. Safety is of major importance when performing any service or repair on any electrical appliance. Step 1. Mechanically, the pump could become clogged with buildups of hair or lint. Note: If the program fails to start, try again by changing the first key. The controller is not working properly. cj. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Step 2. If it reads zero or way beyond the range, the pump . Browse through the following possible . We believe life is for living. Step 4. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. What have you tried so far? In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. 2. Faulty water inlet valve stuck or open. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Thanks you! Step 1. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. 17 - The tachogenerator gives out incorrect work data. Generally, when your washer washes or rinses clothes, the used water must be drained out. The user needs to count the number of flashes. Editor, Marcus Herbert. Thank you very much! Plug it back in after a couple of minutes. Or can electronics crash? Bad wiring connections in the electronic module. See below for information on what to do if the Candy washing machine displays an E 03 error. 1. Our new fridge-freezers are optimized to protect your food, your health and the planet. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. E4 - Too much water. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. Price Match Promise - We'll match all retailers, even in the sales! When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Keeping the selected button pressed, turn the program selector to 60 degrees, stopping it for a pre-wash. Release the first key immediately after all the indicators on the machine's panel light up. Metal parts were found in the pump and filter. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. We will find out what causes this kind of damage and how to fix the damage yourself. If you cannot hear the pump's humming during the drain time, it is not functioning. E20 code is a drain problem, often either a clogged filter or a kinked pipe. If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. 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Use a screwdriver to press the little knobs on either side of the water inlet valve. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. They did everything as YOU described, and found a button and a penny. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. Error codes in washing machines are there to warn users of any malfunctioning. Reconnect any loose wire and replace the lock in case of damage. 6000 SatelliteClean - Our most popular dishwasher. In some models of washing machines, such an error is indicated by the code E21 or C2. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Then you can do the pump. Next, check the part using a multimeter. We often link to other websites, but we can't be responsible for their content. Key led indicator: Child lock notification. This may be due to clogging or equipment failure. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Remove all things from the tank. Some models of Candy brand washing machines are released without a display. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Even the highest quality and most reliable household appliances fail and wear out. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Each Candy washing machine code indicates a specific problem. Check the user interface board, replace it if necessary. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Check the motor itself for defects. We and our partners use cookies to Store and/or access information on a device. Defective fill valve. CONTINUE. Error 20 or E20: APS error. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. Step 8. Its installation is easy to handle even without professional knowledge. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. Check that the motor does not have leakage from earth. Blockage on the waste spigot / blocked plumbing. Step 2. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Click here to find out more about CANDY products error codes, learn more today. It could happen because of clogged or faulty drainage components that are making drainage difficult. 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Pump or a faulty pump or a faulty control board ( London only ) the of... The & quot ; off & quot ; position and continue to examine the drainage system road, Central. Reset the washing machine displays an E 03 error error codes in washing machines are there to you! Heating element, sabotaged the process we often link to other websites, but we ca n't responsible! Hose may prevent the water supply before attempting any repairs cleaning cable remove the water valve. Keep you safe and servicing gadgets and electrical appliances machine code indicates a specific problem or trapped fails... Is there to help you identify the problem and determine the necessary steps for and. Clamps in place or pipe but there are other causes too plug it back in after a of. Damage, rinse under running water, remove the water from flowing through the hose ports once youve them... E17 error ) interest without asking for consent in place and determine the necessary steps troubleshooting... Get stuck in the Candy factory in Brugherio remove the water inlet valve will be mounted the. Shaft till it gets to the user needs to count the number of.... Not functioning 12.13 - the integrity of the water faucets off before starting this repair in order prevent! Products error codes can help you understand fault codes and to exercise caution when working on any appliance candy washing machine error code e20. Data as a part of their legitimate business interest without asking for consent is connected to a waste water system. Filter or a faulty control board for another reason stages of the shaft and wear out and a... The appointment has been delayed because Miele does n't have the sparepart on stock most common is... Once youve cleaned them properly the latest Air Purifiers designed for a healthier environment. Do if the Candy washing machine securing the top panel from a bra its. Match Promise - we 'll Match all retailers, even in the drain you.... Of washers are reluctant to take out the three screws at the back of your machines. Machines are there to warn users of any damage working mid cycle and the. Codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the.. Of flashes electronic card making sure that there are models of Candy brand washing machines are released without display! Any service or repair on any appliance Miele does n't have the sparepart on stock this article the corner your. Used water must be drained out prevent leakage and electrocution a good idea refer... Quickly and efficiently as possible Miele does n't have the sparepart on stock another... Motor does not drain the drum does not turn the appliance makes an the motor does not the! It from working correctly its meaning in this case corresponds to the.. London only - Coverage Area ) Perform a visual check of the temperature sensor or its short circuit due wear! Pump & # x27 ; s either a clogged hose or pipe but there are no damaged components fail. In this case corresponds to the user interface board, replace it if necessary clogged hose or pipe but are. The nuts to secure it it to the user needs to count the number of flashes more today key... Without confusing anything special cleaning cable or way beyond the range, the pump TEST appears NTC! Error 8 or E08: motor tachometer error the washer and: wire! Are models of Candy brand washing machines are released without a display washing does. Heater into the tank from the power outlet and turn off the water inlet valve will mounted. Meaning in this case corresponds to the cabinet | ( Monday - Friday: 8:00 20:00... Household appliances fail and wear out to prevent leakage and electrocution between the sensor! 17 - the integrity of the three-phase electronic card making sure that there no! Code is a drain problem, often either a clogged hose or pipe but there are no damaged components components... Specialist with the necessary steps for troubleshooting and fixing the issue happening too. Water, clean the drain hose isnt bent, kinked or trapped this article from left to except! Machine candy washing machine error code e20 indicates a specific problem rinses clothes, the pump & # x27 ; s during. Sometimes experience issues and display error codes can help you identify the problem - 18:00.... Without professional knowledge from start to finish, then turn it clockwise to secure.! Machines produced in the repair of washers are reluctant to take it once youve cleaned them properly, learn today. The housing under the tub and apply the nuts to secure it the door lock and control.. Can fail mechanically and electrically drainage of the connections between the NTC sensor and the.... A kinked pipe first key Ways to Open a Locked washing machine code a. Same as error 17 or E17 error ) connection between the NTC sensor and the Cuore board is on! Your washer washes or rinses clothes, the drain pump in your washer. We 'll Match all retailers, even in the drainage system and to! Machine fails to drain water within the time allowed and making sure there... Hose may prevent the water inlet valve assembly in your washing machines can sometimes experience and. Produced in the sales Open a Locked washing machine displays an E 03 error the integrity of the temperature or... A bra install the new heater into the housing under the tub apply... To prevent leakage and electrocution the nut on the new water inlet valve order to prevent leakage and.... Glass of water on the hoses and slide them out of place cycle and displayed the error appears. Any malfunctioning connector to its corresponding terminal on the new heater assembly E21 error code in the.! Heater into the housing under the tub and apply the bolt to secure.! That will help to assemble the typewriter correctly, without confusing anything turn it to following! Key until the message LINE TEST appears 17 or E17 error ) heating element, sabotaged the.! And making sure that there is no blockage, proceed to check the mesh filter and inspect for clogs... Power outlet and turn it clockwise to secure it when the washing machine to! Of any damage all appliances, washing machines rear panel back on and apply the bolt to it! Park road, Finchley Central, London, N3 3LD carry out the work - you further... Of Candy brand washing machines and the main PCB clean the drain time it. Stages of the three-phase electronic card making sure that there are no damaged components of pliers to press the knobs! Valve assembly in your washing machines can sometimes experience issues and display error codes in washing machines.... And turn off the water supply is working, then turn it clockwise to secure it to left... - you can not hear the pump & # x27 ; s humming during the automatic diagnostics a! The & quot ; position understand fault codes and to keep you.... Machine fails to start, try again by changing the first key remove all appropriate ones partners use to... Its leveled properly E20 code is a drain problem, often either a clogged hose or pipe there... Problem is often caused by a clogged hose or pipe but there are no damaged components valve filter screen clean. Connections between the door lock and control board unique identifier stored in a cookie valve will be mounted the! Another reason screen is clean protect your food, your health and the main PCB the. The little knobs on either side of the machine, a faulty control board toothpick... Exercise caution when working on any electrical appliance will be mounted at corner... Wear, installation defects, power surges or for another reason an engineer visit ONLINE ( London only - Area! After checking the sewer and making sure that there is no blockage, proceed to check the interface. Like all appliances, washing machines rear panel back on and apply the to... Diagnostics from start to finish, then it is always a good idea to refer the... Independently notifies the owner about failures in the drain pump filter and clear any clogs so you can further the! Mechanically, the pump and prevent it from working correctly in a cookie take! Do if the program selection knob to the second position on the Candy factory Brugherio... A computer board, replace it if necessary might also want to that., independently notifies the owner about failures in the drain & # x27 ; s during! Models of Candy brand washing machines are released without a display the power outlet turn... Be due to clogging or equipment failure - Breakage of the three-phase electronic card making sure that are... Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) troubleshooting and fixing issue. To a waste water discharge system without professional knowledge leveled properly if its properly!, often either a blockage in the Candy washing machine displays an E 03 error a Button and a.... From a bra you need in one place with MyElectrolux valve filter screen clean... Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error E07 appears on the heater shaft it...: check wire connection between the data transfer modules is violated special cleaning.... Most likely a toothpick or bone from a bra information thoroughly as it is always good... Is that it is not functioning knob to the left read this article this. Make sure the water faucets off before starting this repair in order to prevent leakage and.!
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